Returns and Refunds
We want you to love your STRONG Pilates merchandise. If something is not right, please reach out.
Returns and Refunds
If you would like to request a return, exchange, or refund, please visit our Returns/Exchange Portal within 14 days of receiving your order.
To be eligible for a return:
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Item(s) must be unused and in original condition.
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Item(s) must be in original packaging with original tags still attached where applicable.
You will need your order number and email used for the order to process the return/ The portal will guide you through the next steps.
Faulty or Incorrect Items
Please process the faulty garment via the returns portal by following the prompts
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.