Shipping Information

Shipping Policy

At STRONG Pilates, we aim to get your gear to you as quickly and seamlessly as possible.

All orders are dispatched from Sydney, Australia.

Australia
Orders within Australia are shipped via Australia Post. Standard and Express options are available at checkout.

International
International orders are shipped via DHL, providing fast and reliable delivery worldwide.

Orders are typically processed within 1 to 3 business days. Delivery timeframes vary based on your location and the shipping method selected.

Estimated delivery windows are based on carrier guidelines:

Australia Post: Delivery times vary by location within Australia. Major metro areas typically receive orders faster than regional or remote areas.
DHL International: International delivery times vary by destination, customs clearance processes, and regional carrier operations. DHL generally offers fast transit times to most major global cities.

Once your order ships, you will receive tracking information to follow your delivery progress.

For international orders, local import duties and taxes may apply depending on your country. These fees are the responsibility of the customer.

If you have questions regarding shipping, please contact merchandise@strongpilates.co.