Frequently asked questions
Orders are typically processed within 1–2 business days.
Australia shipping: 1–5 business days, depending on your location
New Zealand shipping: 3-7 business days, depending on your location.
Not currently, however international shipping will be launching soon.
Shipping costs are calculated at checkout based on your location and order size using Australia Post rates.
Your shipping confirmation email will include an order tracking link. This link is automatically updated and provides the latest tracking information for your order.
Yes. Please visit the Returns/Exchanges link on the homepage to begin the process.
We offer exchanges. Please follow the steps via the Returns/Exchanges link on the homepage.
Yes. Stock will be replenished as items sell out and we will do our best to keep all products available.
Some products are intentionally exclusive to Strong studios to help support in-studio retail and member purchases through your local studio.
No, however you will need to select a Strong studio during checkout when placing an order.
Franchisees can access wholesale ordering by clicking the login link in the top right corner of the site and signing into the franchisee portal.